NTISthis.com

Evidence Guide: BSBMGT404A - Lead and facilitate off site staff

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

BSBMGT404A - Lead and facilitate off site staff

What evidence can you provide to prove your understanding of each of the following citeria?

Facilitate off site work outcomes

  1. Clarify roles and responsibilities of off-site work supervisors with management and off-site staff
  2. Provide leadership and direction to off-site staff to foster independent self-managed work practices that address agreed outcomes in terms of quality and milestones
  3. Ensure that work objectives for off-site staff are linked to measurable targets and include agreed timeframes
  4. Use participative, transparent decision making to review work allocation responsibilities of off-site staff and related on-site staff
Clarify roles and responsibilities of off-site work supervisors with management and off-site staff

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide leadership and direction to off-site staff to foster independent self-managed work practices that address agreed outcomes in terms of quality and milestones

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ensure that work objectives for off-site staff are linked to measurable targets and include agreed timeframes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use participative, transparent decision making to review work allocation responsibilities of off-site staff and related on-site staff

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Support off site staff

  1. Provide guidance to off-site staff to establish and maintain a supportive working environment in accordance with legal and organisational requirements
  2. Assign key personnel/mentors to support off-site staff and to provide a link between off-site staff and the organisation
  3. Establish and maintain effective working relations between on-site staff and off-site staff through regular meetings and other occasions used to build organisational culture and values
Provide guidance to off-site staff to establish and maintain a supportive working environment in accordance with legal and organisational requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assign key personnel/mentors to support off-site staff and to provide a link between off-site staff and the organisation

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Establish and maintain effective working relations between on-site staff and off-site staff through regular meetings and other occasions used to build organisational culture and values

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Manage off site staff performance

  1. Plan and conduct regular meetings to determine individual progress, identify needs, clarify and solve issues, and provide networking opportunities
  2. Evaluate performance against agreed goals and targets, and address in accordance with organisational policy and practice
  3. Address problems in work performance through constructive solutions identified with off-site staff
  4. Ensure evidence relating to performance is valid, documented and evaluated to identify learning and development requirements
Plan and conduct regular meetings to determine individual progress, identify needs, clarify and solve issues, and provide networking opportunities

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Evaluate performance against agreed goals and targets, and address in accordance with organisational policy and practice

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Address problems in work performance through constructive solutions identified with off-site staff

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ensure evidence relating to performance is valid, documented and evaluated to identify learning and development requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential:

strategies to facilitate work and provide support for off-site staff

methods for providing feedback and adapting the performance management system so that work outcomes are met

knowledge of legal and ethical requirements for e-work.

Context of and specific resources for assessment

Assessment must ensure:

access to appropriate documentation and resources normally used in the workplace.

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

analysis of responses to case studies and scenarios

assessment of written reports

demonstration of techniques

direct questioning combined with review of portfolios of evidence and third party workplace reports of on-the-job performance by the candidate

Guidance information for assessment

Required Skills and Knowledge

Required skills

communication skills to negotiate and manage conflict and to manage performance

computer skills to undertake online communication

literacy skills to interpret requirements and to document performance management outcomes

numeracy skills to determine time lines and milestones.

Required knowledge

e-work policy and practices

legal and ethical requirements for e-work

occupational health and safety

relationship management.

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Role and responsibilities of supervisors of off-site work supervisors may include:

assessing progress

coaching

early identification and handling of problems

flexibility in supervisory practices

focus on quality of work rather than time spent

goal setting

including off-site staff in office meetings, both official and social

off-site visits

management based on outcomes

recruitment and selection

regular feedback

telephone supervision

Off-site work may include:

home-based work where staff members work at home with access to various types of employer equipment, databases and networks

hotelling or hot-desking where employees work out of the office for significant periods of time but can reserve a workspace, for example office or workstation in the organisation's facilities

staff who travel and work in remote locations

telecommuting where employees are physically situated at an alternative workplace such as a home office and continue to carry out their duties

virtual office, which is a remote electronic work station for employees or work station for self-employed workers

Legal and organisational requirements of off-site work may include:

business contents insurance against damage and theft

other insurance e.g. travel

public liability

taxation law

workers compensation for work related injury/accident

Regular meetings may involve:

meeting with mentor/supervisor or with other team members or stakeholders

periodic meetings at the off-site workplace

periodic meetings at the organisation's premises